Customer Messaging Consent Policy – Basis Towards Our Customers
At Paraclete Charter Service, we are committed to maintaining transparency and respect in all our communications with customers. To ensure compliance with communication regulations and to uphold customer trust, we follow a clear opt-in process for messaging.
Opt-In Procedure
We collect verbal opt-in consent directly from customers. This can occur:
• In person, during a service interaction.
• Over the phone, when a customer calls our business.
All staff are trained to ask for messaging consent using the following standardized script:
“By providing your phone number and agreeing to receive texts, you consent to receive text messages from Paraclete Charter Service regarding Customer Care. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. Learn more about our business online at https://www.paracletecharters.com/.”
Important Notes
• Consent is optional and not required to access our services.
• Customers may opt out at any time by replying STOP.
• We respect privacy and use messaging solely for relevant customer care communications.
Island Excursions, LLC Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.cruisethesanjuans.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at cruisethesanjuans@gmail.com or by mail using the details provided below:
Paraclete Charters, General Delivery, Blakely Island, WA 98222 or cruisethesanjuans@gmail.com